Tinkoff is an online provider of retail financial services with over 7mln customers across Russia. Leveraging its high-tech proprietary online platform, Tinkoff has no branches and acquires and services its customers via online channels and its call centre. The bank was founded in 2006 by a Russian entrepreneur Oleg Tinkov. As at June 2018, the bank was the second largest player in the Russian credit card market, with a market share of 11.7% (10,4 mln issued credit cards). Banki.ru, Russia’s largest financial news portal, named Tinkoff Bank the Bank of the Year 2016. In October 2016 Tinkoff Bank was named the largest independent global direct bank by Frost & Sullivan.